Adam Pro (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how Adam Pro collects, uses, stores and protects personal information when you visit our website, contact us, request a quote, or otherwise interact with our services.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
About Adam Pro
Adam Pro provides residential and commercial rendering and exterior finishing services across NSW and Canberra, including cement rendering, acrylic rendering, polymer rendering, texture coating, flat painting, caulking and silicone work, Hebel installation, polystyrene cladding and wall installation services.
For privacy-related enquiries, you can contact us at:
Adam Pro
Phone: 0444 522 239
Email: adam@adampro.com.au
Personal Information We Collect
We may collect personal information that you voluntarily provide to us when you use our website or contact us.
Depending on how you interact with us, this may include:
- First name
- Last name
- Email address
- Phone number
- Service you are interested in
- Information included in your message or enquiry
- Property or project information you choose to provide
- Information provided when requesting a quote
- Any other information you voluntarily provide to us
Our website currently includes a booking/contact form through which visitors can submit contact details and service enquiries.
How We Collect Your Information
We may collect personal information when you:
- Submit a contact or quote request form
- Contact us by phone or email
- Request information about our services
- Communicate with us regarding a project
- Browse or interact with our website
- Otherwise voluntarily provide information to Adam Pro
We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, pages visited and general website usage information.
How We Use Your Personal Information
We may use your personal information to:
- Respond to your enquiries
- Contact you regarding your request
- Provide quotes and estimates
- Discuss your rendering or construction project
- Provide and manage our services
- Schedule or coordinate work
- Communicate with you about your project
- Improve our website and services
- Maintain website security
- Prevent fraud, spam or misuse
- Comply with legal and regulatory obligations
- Keep appropriate business and transaction records
We will only use personal information for purposes reasonably connected with our business and your interaction with us.
Marketing Communications
If you provide your contact information, we may contact you about your enquiry, requested services or existing business relationship.
Where required by applicable law, we will obtain appropriate consent before sending promotional or marketing communications.
You may request that we stop sending marketing communications at any time by contacting us using the details provided below.
Cookies and Website Analytics
Our website may use cookies and similar technologies to provide functionality, improve website performance and understand how visitors use our website.
Cookies may be used to:
- Remember website preferences
- Improve website functionality
- Understand website traffic and usage
- Help us improve our website
- Support website security
- Measure the effectiveness of our online marketing
Some cookies may be placed by third-party services that provide analytics, advertising, security or other website functionality.
You can generally control or disable cookies through your browser settings. Disabling certain cookies may affect how some parts of the website function.
Third-Party Services
We may use third-party service providers to help operate our website and business.
These providers may include services for:
- Website hosting
- Website security
- Email delivery
- Website analytics
- Spam protection
- Contact forms
- Payment or other business services, where applicable
Where third-party providers process personal information on our behalf, we take reasonable steps to ensure that information is handled appropriately.
Note: This section should be updated if Adam Pro uses specific services such as Google Analytics, Google reCAPTCHA, Meta Pixel, Google Ads, Mailchimp or other third-party services.
Disclosure of Personal Information
We do not sell your personal information.
We may disclose personal information where reasonably necessary to:
- Our employees, contractors or authorised representatives
- Service providers who assist us in operating our business
- Website, hosting, IT or email service providers
- Professional advisers where necessary
- Government authorities or regulatory bodies where required by law
- Other parties where you have authorised us to disclose the information
We only disclose information where reasonably necessary for the relevant business, service or legal purpose.
Overseas Disclosure
Some technology and service providers we use may store or process information outside Australia.
Where personal information is disclosed to overseas service providers, we take reasonable steps to ensure appropriate privacy and security protections are maintained, subject to applicable Australian privacy laws.
Security of Your Information
We take reasonable steps to protect personal information against:
- Loss
- Misuse
- Unauthorised access
- Unauthorised disclosure
- Modification
- Destruction
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
You should avoid sending sensitive information through website contact forms unless it is specifically requested and necessary.
How Long We Keep Personal Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, providing services, maintaining business records and meeting legal or regulatory obligations.
When personal information is no longer required, we may securely delete or de-identify it where reasonably practicable.
Accessing and Correcting Your Personal Information
You may request access to personal information we hold about you.
You may also ask us to correct personal information if you believe it is inaccurate, incomplete or out of date.
To make a request, contact us using:
Email: adam@adampro.com.au
Phone: 0444 522 239
We may need to verify your identity before processing an access or correction request.
Privacy Complaints
If you believe we have mishandled your personal information or breached applicable privacy requirements, we encourage you to contact us first so that we can investigate and attempt to resolve your concern.
Please contact:
Adam Pro
Email: adam@adampro.com.au
Phone: 0444 522 239
We will review your complaint and respond within a reasonable period.
If you are not satisfied with our response, you may have the right to make a complaint to the Office of the Australian Information Commissioner (OAIC).
Children’s Privacy
Our website and services are not specifically directed toward children.
We do not knowingly request personal information from children for marketing purposes. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review the situation.
Links to Other Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content or security of third-party websites.
We recommend reviewing the privacy policy of any external website before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, legal requirements or privacy practices.
Any updated version will be published on this page with the revised “Last updated” date.
We encourage you to periodically review this Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or how Adam Pro handles personal information, please contact us:
Adam Pro
Email: adam@adampro.com.au
Phone: 0444 522 239
Service Areas: Sydney, Newcastle, Hunter Valley, Central Coast, Wollongong/Illawarra, Shoalhaven/South Coast and Canberra.