Last updated: 15 September 2026
Welcome to Adam Pro. These Terms & Conditions govern your use of the Adam Pro website and the services we provide.
By accessing our website, submitting an enquiry, requesting a quote, or engaging Adam Pro to provide services, you agree to be bound by these Terms & Conditions.
If you do not agree with these terms, please do not use our website or engage our services.
1. About Adam Pro
Adam Pro provides rendering and exterior finishing services for residential and commercial properties.
Our services may include:
- Cement rendering
- Acrylic rendering
- Polymer rendering
- Texture coating
- Flat painting
- Caulking and silicone work
- Hebel installation
- Polystyrene cladding
- Wall installation
- Other rendering and exterior finishing services as agreed with the customer
The exact services provided will depend on the requirements of each project and the agreed scope of work.
2. Website Information
We make reasonable efforts to ensure that the information displayed on our website is accurate and up to date.
However, website content may include general information about our services and should not be considered a final quotation, technical specification, engineering advice or guarantee of a particular outcome.
Images, photographs, examples and descriptions displayed on the website may be provided for illustrative purposes.
Actual colours, textures, finishes and results may vary depending on materials, surfaces, environmental conditions and project requirements.
3. Enquiries and Quote Requests
Submitting an enquiry through our website does not automatically create a contract between you and Adam Pro.
When you submit an enquiry, we may contact you to discuss:
- Your project requirements
- Property details
- Required services
- Site conditions
- Materials
- Estimated costs
- Availability
- Expected timeframe
A project will only proceed once the scope of work, pricing and other relevant terms have been agreed between you and Adam Pro.
4. Quotes and Estimates
Where Adam Pro provides a quotation or estimate, the quotation will be based on the information available to us at the time.
A quotation may be affected by factors including:
- Site conditions
- Surface condition
- Access to the property
- Required preparation work
- Existing damage
- Material requirements
- Changes requested by the customer
- Additional work discovered during the project
- Weather or other circumstances outside our reasonable control
If additional work is required outside the agreed scope, we will discuss the additional work and associated costs with the customer where reasonably practicable before proceeding.
5. Scope of Work
The services provided by Adam Pro will be based on the agreed scope of work.
Customers should ensure that all relevant requirements, preferences and project information are communicated to us before work begins.
Changes to the scope of work requested after an agreement has been made may affect:
- The total price
- Materials required
- Completion timeframe
- Availability
- The agreed project schedule
Any significant changes should be agreed between the customer and Adam Pro before the additional work is undertaken.
6. Customer Responsibilities
Customers are responsible for providing accurate information about their property and project requirements.
Where reasonably required, customers should:
- Provide safe and reasonable access to the work area
- Ensure the work area is reasonably accessible
- Remove or protect personal belongings from the work area
- Inform Adam Pro of known hazards or relevant property conditions
- Obtain any approvals or permissions that are the customer’s responsibility
- Provide access to necessary utilities where reasonably required for the agreed work
The customer must not request Adam Pro to perform work that is unsafe or unlawful.
7. Site Conditions and Additional Work
Rendering and exterior finishing work can be affected by existing site conditions.
These may include:
- Cracks
- Moisture
- Water damage
- Structural movement
- Poor or damaged substrates
- Existing coatings
- Uneven surfaces
- Hidden defects
- Inadequate preparation
- Weather exposure
Where previously unknown conditions are discovered, additional preparation or remedial work may be required.
Where reasonably practicable, Adam Pro will discuss such issues with the customer before undertaking additional chargeable work.
8. Weather and External Conditions
Some services may depend on suitable weather and environmental conditions.
Rain, excessive moisture, extreme temperatures, strong winds or other unsuitable conditions may affect the timing or completion of external work.
Where weather or other external conditions make it unsafe or unsuitable to proceed, Adam Pro may need to reschedule the work.
We will make reasonable efforts to communicate significant scheduling changes to customers.
9. Payment
Payment terms, prices, deposits and payment schedules will be communicated to the customer as part of the quotation or service agreement where applicable.
Customers are responsible for paying agreed amounts in accordance with the applicable payment terms.
Where additional work is requested or required outside the original scope, additional charges may apply where agreed.
10. Cancellations and Rescheduling
If you need to cancel or reschedule an agreed service, please contact Adam Pro as soon as reasonably possible.
Any applicable cancellation, rescheduling or other charges will depend on the terms agreed for the particular project.
Nothing in these Terms & Conditions limits any rights you may have under applicable Australian consumer law.
11. Workmanship and Consumer Guarantees
Adam Pro aims to provide services with appropriate care, skill and professionalism.
Our services come with guarantees that cannot be excluded under the Australian Consumer Law.
For major failures with a service, consumers may have rights to:
- Cancel the service contract
- Receive a refund for the unused portion of the service
- Receive compensation for a reduction in value
- Receive compensation for reasonably foreseeable loss or damage
Where a failure does not amount to a major failure, consumers may have the right to have the problem rectified within a reasonable time.
Nothing in these Terms & Conditions is intended to exclude, restrict or modify any consumer guarantee, right or remedy that cannot legally be excluded under the Australian Consumer Law.
12. Defects or Concerns About Our Work
If you believe there is a problem with work performed by Adam Pro, please contact us as soon as reasonably possible and provide details of the issue.
Where appropriate, we may request:
- Photographs
- A description of the issue
- Relevant project information
- Access to the property to inspect the work
We will assess the issue and, where required by applicable law, provide an appropriate remedy.
Consumer guarantees apply automatically and cannot be removed by a business’s terms and conditions.
13. Materials and Colour Variations
Rendering, coatings, paints and other construction materials can vary depending on batches, application methods, lighting, substrate conditions and environmental factors.
Where customers select colours, textures or finishes, minor variations may occur.
Images displayed on our website should not be treated as an exact representation of the final colour or finish.
14. Property Access and Site Safety
Adam Pro requires reasonable and safe access to areas where services are to be performed.
If safe access cannot be provided, work may need to be delayed or rescheduled.
Customers must notify Adam Pro of any known hazards or conditions that may affect the safety of workers, contractors or other persons at the property.
15. Photographs of Completed Work
Where appropriate, Adam Pro may photograph completed work for project records, quality assurance and business purposes.
We will take reasonable steps to avoid unnecessarily capturing personal information or identifying individuals.
Where photographs are intended for promotional or marketing purposes and identifiable individuals or private information are involved, appropriate consent will be obtained where required.
16. Intellectual Property
Unless otherwise stated, the content displayed on the Adam Pro website, including:
- Text
- Logos
- Graphics
- Images
- Branding
- Website design
- Marketing materials
is owned by or licensed to Adam Pro and may be protected by intellectual property laws.
You must not reproduce, copy, modify, distribute or commercially exploit website content without appropriate permission.
17. Third-Party Websites
Our website may contain links to third-party websites or services.
These links are provided for convenience only.
Adam Pro does not control and is not responsible for the content, availability, security or privacy practices of third-party websites.
You should review the relevant third party’s terms and privacy policy before using their services.
18. Website Availability
We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be:
- Available
- Error-free
- Secure
- Free from interruptions
- Free from technical issues
We may temporarily suspend or modify the website for maintenance, upgrades, security or other operational reasons.
19. Limitation of Liability
To the maximum extent permitted by law, Adam Pro will not be responsible for losses arising from circumstances outside our reasonable control.
Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited under applicable Australian law.
In particular, nothing in these terms is intended to exclude or limit rights or remedies available to consumers under the Australian Consumer Law.
20. Events Outside Our Control
Adam Pro will not be responsible for delays or inability to perform services caused by circumstances reasonably outside our control.
These may include:
- Severe weather
- Natural disasters
- Site access issues
- Government restrictions
- Unexpected property conditions
- Material supply issues
- Labour shortages
- Power or utility interruptions
- Other unforeseen circumstances
Where such circumstances occur, we will make reasonable efforts to communicate with the customer and, where possible, arrange an alternative timeframe.
21. Privacy
Your use of our website and submission of personal information is also subject to our Privacy Policy.
Our Privacy Policy explains how Adam Pro collects, uses, stores and manages personal information.
You can review our Privacy Policy on our website.
22. Complaints and Dispute Resolution
If you have a concern about our services, please contact Adam Pro first so we can investigate the matter and attempt to resolve it.
Please provide relevant information about the issue, including the project details and the outcome you are seeking.
We will consider complaints fairly and in accordance with our legal obligations.
Nothing in this section prevents a customer from exercising rights available under Australian consumer law.
23. Governing Law
These Terms & Conditions are governed by the laws applicable in Australia and, where applicable, the relevant state or territory in which the services are provided.
Any dispute will be subject to the applicable courts and laws of the relevant Australian jurisdiction.
24. Changes to These Terms & Conditions
Adam Pro may update these Terms & Conditions from time to time.
Changes may be made to reflect:
- Changes to our services
- Changes to our website
- Changes to our business practices
- Changes to applicable laws or regulations
The updated version will be published on this page with a revised Last updated date.
25. Contact Us
If you have any questions about these Terms & Conditions or our services, please contact us:
Adam Pro
Email: adam@adampro.com.au
Phone: 0444 522 239
Website: Adam Pro